Terms and Conditions

By placing an order with GourmetParrot.com you are agreeing to our Terms of Service and Return Policy.

After placing your order you will receive an automated confirmation email.  The confirmation email you receive does not guarantee acceptance of the order by us if certain criteria exist.  If an item is sold out before your order can be processed, we will notify you and ask whether you wish to wait on fulfillment or if you prefer we cancel your order. If we do not know when an item will be again in stock, or if an item has been discontinued, we will notify you and cancel your order.  Any monies which may have been collected by us will be promptly refunded in full to the customer.

Gourmet Parrot reserves the right to refuse to fulfil an order to a customer if we suspect fraud, failure to provide a valid email address or other contact information, incorrect billing information, or other information necessary to process your order, or for other reasons at our discretion.

We may request verification of credit card information or other important information, prior to the acceptance of any order if it is considered high risk or possible fraud. Orders over $100 at our discretion, may be required to be shipped UPS or FedEx to the billing address on file with the credit card company and may require a signature at time of delivery.

Orders returned to us because of failure to deliver by UPS, FedEx, or United States Post Office, due to incorrect or incomplete addresses given on an order, refusal of a customer to accept a package when delivery is attempted, or failure to make arrangements to provide a signature if required by the UPS driver at time of delivery, or re-routing of the delivery address by the customer, will be charged all return shipping fees charged by the shipping carrier, as well as any original shipping fees, or additional address change fees for re-routing the order to a different delivery address.

If for some reason you wish to return an item you have ordered from us, please read the following return policies and procedures before making the return.

Items for return must be unused and in original packaging and not damaged in any way.

Please inspect your order as soon as it arrives and if anything is damaged, please contact so we may issue a replacement item or refund

Eligible returns must have a Return Authorization number issued by us before the return will be accepted. The customer is responsible for the cost of returning an item.  Shipping fees are non-refundable.  No returns will be accepted after 30 days.

Our system does not allow us to exchange items for a different size, color, style, or anything else. If you ordered the wrong color or size of an item please contact us to return said item and you may place an order for the correct item on our site.  Once your item is received by us as a return, a refund will be initiated on our end for any monies due you.  Any refund will be issued to the credit card or payment method used originally when you placed your order.  Most refunds are completed by us within 1-2 business days once we receive the item back in our store and the return has been approved.  It may take your bank or credit card company 5-10 days to issue the credit back to your account. 

Goldenfeast®


A natural bounty of luscious, natural ingredients from all over the world. Companion birds will enjoy foraging through dried fruits and vegetables, assorted nuts, legumes, seeds, and ancient grains. Just like in nature, Goldenfeast® diets are free of artificial colors, preservatives, and flavors and do not contain synthetic vitamins. Protected probiotics are added to help support immunity and gut health.

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Harrison's Bird Foods


Harrison's Bird Foods are the formulas that provide proper nutrition for your bird's lifetime care. Because the single most important thing you can do for your bird is to feed it right. Harrison's Bird Foods is a family of certified organic, nonGMO-verified, formulated diets that were created by avian veterinarians and top avian nutritionists with the health of your bird in mind. Our formulas require little or no supplementation.

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Kaytee

Avian Nutritionists know that each bird species is unique, and every bite of food should be sized right and scientifically formulated for top nutrition.

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Lafeber

The Lafeber manufacturing facility has always been located on the Lafeber family farmland, and all products are mixed, formed and packaged under one roof. Staying true to our motto —“Caring and working for the health of animals”



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Rainforest Exotics

Rainforest Exotics bird foods achieve their color and variety through the use of natural ingredients. Also vitamin enriched using the same unique process as other Kaylor brands. With Rainforest Exotics products we have substantially increased the amount of the natural variety. At first glance you can quickly recognize the additional variety that positions these blends as super-premium products.

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Roudybush

Roudybush has been manufacturing bird food since August of 1985 and inhabits a 32,000 square foot warehouse with state-of-the-art equipment that allows the company to maintain high quality standards in nutritional research, and is committed to learning more about the requirements of birds in captivity. This has lead to the manufacturing of diets for birds with special needs including; growing chicks, overweight birds, and birds with specialized nutritional needs due to certain disease process such as liver disease, kidney disease, intestinal tract diseases, and obesity.

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Sweet Harvest

Sweet Harvest was first formulated and introduced in 1977. Sweet Harvest was the first to achieve its colorful appearance by using all natural ingredients. Enriched with vitamins using a unique application process that ensures a balanced benefit to all pets. When feeding Sweet Harvest products for the first time you will quickly notice healthy changes in your pets health and mental well being.

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TOP's Parrot Food

TOP’s Parrot Food™ was established in 2003 and is USDA Organic certified. Our pellets were developed by top avian nutritionists to be the best offering for parrots on the market.  TOP's mission is to provide you and your companion parrots with the highest quality food available, that's why only locally-sourced, all-natural, and non GMO ingredients from carefully chosen suppliers for our organic pellets, seed mixes and treats. TOP's is the only parrot food that does not use fillers, like peanuts, corn and soy, sugars or artificial ingredients.   



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Volkman


Volkman Bird Food & Seed. In continuous business since 1863,Volkman Seed Company is one of America's oldest and most respected pet food firms. Ideally located in California's sunny San Joaquin Valley, one of the world's most fertile agricultural regions for premium-quality fruits, vegetables, nuts, grains and seeds.

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Zupreem

Precise levels of essential nutrients – plus a variety of tastes, textures and shapes to keep him healthy and happy. Zupreem provides tastes, textures, shapes, and flavors to make nutrition more fun. Colorful and Natural pellets loaded with essential vitamins and minerals.

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